Policies

Terms of Service

Plain-English terms that explain how the service works and what we each agree to.

Using the Service

By creating an account and booking a vehicle, you agree to follow the rules shown during booking, pickup, and return. If something affects price, it is shown before you confirm.

Bookings

Bookings are made online and may require approval. A booking is confirmed only after approval and confirmation.

Payments and Deposits

You authorize payment for the rental total shown during checkout. If a deposit applies, it is shown before you confirm and handled as described at checkout.

Driver Responsibilities

You are responsible for the vehicle during the rental period, including following care rules and handling tolls and tickets incurred during your trip.

Support

If there is an issue, contact support as soon as possible so we can help resolve it quickly.